Really happy with the service we have received with Tim, he is super friendly and knowledgeable!, the communication and follow through has been excellent. Definitely recommend.

Tim was efficient, knowledgeable, prompt and careful. He reworked our plumbing underneath the sink for a dishwasher install. Highly recommend and would ask for Tim again . We were not surprised to find that Tim was an Eagle Scout!

Very accommodating, and considerate.

I called Quality Comfort Pros because my water heater started leaking and I was nervous about the cost. The technician arrived on time, explained everything clearly, and honestly gave me the best option for a quick repair. Their professionalism and competence were evident from start to finish, and I felt truly respected as a customer.

Quality Comfort Pros has been assisting our family for our heat/A/C and plumbing needs in northern Michigan for many years. We recently had a pipe break in our old condo and they handled the issue swiftly and professionally and even helped with trouble shooting / prevention plan. A key team member Tim and his team solved our issue the other day. I wasn't able to be home for this appointment, but I gave them access and Tim stayed in touch with me the whole time with photos and explanations. In addition to the highest level of professionalism, they have fair pricing. Shout out to Ken in the office for orchestrating the projects flawlessly ! Thank you Quality Comfort Pros ! Mark B & family

I called Quality Comfort Pros when my heating system stopped working and they were incredibly honest and reliable from the first phone call. The technician arrived promptly, was clearly competent and explained everything in plain language. He fixed the issue quickly and even gave me tips on keeping the system running smoothly. The whole experience was professional and stress‑free – I felt confident in their work and will definitely use them again for any future AC maintenance or water heater repair needs.

5/5 stars – honest, reliable, prompt, competent, professional. I called Quality Comfort Pros for a water heater repair and was impressed with how quickly they arrived and explained the issue. The technician was very professional and fixed the problem efficiently. The whole experience was straightforward and trustworthy. I would definitely recommend them for any heating or cooling needs.

Quality Comfort Pros were very professional and prompt getting our plumbing work efficiently and high quality. Thanks for install, photos of the job and confirmation we were satisfied. Well done!!

Wonderful service. Won’t use anyone else for A/C and plumbing.

I recently had the team from Quality Comfort Pros come out for a few issues and was impressed by their honesty and professionalism. From the first call to the finished work they were reliable and prompt, arriving on time and explaining the issue clearly. The technician Tim was knowledgeable and competent, fixing the problem quickly and cleaning up after themselves. I felt confident that the work was done right and appreciated the transparent pricing. I highly recommend Quality Comfort Pros for anyone needing heating or air conditioning service.

Quality Comfort Pros was prompt and very competent. The technician arrived on time, explained the issue clearly, and completed my capacitor replacement quickly. I appreciated the professional attitude and reliable service. I would highly recommend them for anyone needing trustworthy AC assistance.

My laundry tub pump failed on Saturday. I left a voicemail for Quality Comfort Pros and Ken called me at 7:30 Monday morning. He scheduled service for the next day and delivered. Tech was on time, diagnosed the issue quickly and completed the repair with professional service. The crew was competent and very friendly. I highly recommend them for any heating or cooling work.

Quality Comfort Pros was honest, reliable and prompt. The technicians arrived on time, were very competent and professional. They found an issue with my water heater and quickly found a solution to fix the issue. That did a thorough job doing routine maintenance on my furnace, water softener and RO system. I highly recommend them for household mechanical maintenance.

They are always reliable professional, and this time it took two days and calling DTE, but they were here and helped and got me warm again in the cold weather

I had an excellent experience with Quality Comfort Pros⁠. They handled a major mainline problem professionally from start to finish and came up with a new design that fixed the issue the right way instead of just doing a quick patch job. The crew was knowledgeable, hardworking, and explained everything clearly throughout the process. The quality of the workmanship was top notch, the job site was kept clean, and everything was completed professionally and on time. It’s hard to find companies that truly care about doing the work correctly, but these guys absolutely delivered. I highly recommend them to anyone needing plumbing or mainline repair work done right.

Quality Comfort Pros are simply the best. Prompt service and expertise. Highly recommend. Brennan was able to diagnose my issue quickly.

The first time I hired them was for ductwork, furnace and central air, so they were at my house for roughly a week. The second time(they just finished today) was for an on demand water heater, water softener, water filter, and whole home humidifier. Both times they were courteous, prompt, and happy to answer any questions. I haven't had any issues with any of the work they have done, and I believe the pricing to be fair. They will be coming back to install our generator sometime this year. I am very happy with their work, professionalism, and friendliness and will recommend them to anyone that asks. Thanks Quality! We appreciate you!

So impressed by this company. My furnace had been acting up for a few months. It finally died. Over 20 years old and time for a new one. I had a houseful of people coming up and it was 30° outside. Ken was able to get a replacement furnace for me. His crew was at my house within about an hour. Adam and Jeff worked late, but completed the install. They were extremely professional. They even put drop cloths down on the stairs. You have a client for life! Thanks again!! -Juston Markell. Frederic

I was treated with the utmost respect. Their wonderful "Office Dog" Ollie also was a pleasure to meet. Very professional. Honest on the schedule due to today's issues. They treat you like a friend.

The associates that came out to install a new hot water heater and repair our air conditioner were both professional and knowledgeable. I would highly recommend this company.

Quality Plumbing provided exemplary service and installation of the water 💧 💧 meter and piping for our irrigation system. Special Thanks to Bill for designing a solution that we are more than satisfied with. This guy worked non stop! The next day, we had a friend in need of a plumber and in the midst of our heat wave 👋 Carl was able to fit it in his busy schedule to resolve the issue. I highly recommend this company for their services. Thanks again, Quality Plumbing & Mechanical for a job well done!