Had a spigot go bad at my house and the very friendly receptionist at Quality Plumbing and Heating scheduled an appointment for the next day, but then called soon after and said they could come out the very same day, which was great. Technician Tim came out and quickly assessed the situation and repaired within the hour. Very professional, knowledgeable, and friendly, as with each experience we've had with Quality Plumbing & Heating. Been in Gaylord almost 15 years and have had other plumbing and heating companies come out here - some okay...and some not okay. A few years ago, I was told by a representative of another plumbing and heating company north of Gaylord who told me Quality is the best. He was right and we only call Quality Plumbing and Heating now. The name fits their skill set, sincere care, and customer service. Integrity matters. We highly recommend Quality Plumbing and Heating.
Response from the owner:Thank you for the wonderful feedback, Chas. We’re glad our fast response got you scheduled quickly and that Tim handled the repair promptly with the professionalism you’ve come to expect from Quality Comfort Pros. Please feel free to call us anytime for seasonal HVAC tune-ups or to set up ongoing service to keep everything running smoothly.