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Emergency Plumbing Services

Quality Comfort Pros responds fast to plumbing emergencies to stop damage, restore service, and protect your property.

Plumbing emergencies demand immediate action to prevent property damage, safety risks, and costly repairs. Quality Comfort Pros provides professional emergency plumbing services designed to restore control quickly when unexpected failures occur. From burst pipes and major leaks to sewer backups and loss of water service, experienced technicians respond with the tools and expertise needed to stabilize the situation. Each emergency call focuses on identifying the source of the problem, stopping active damage, and restoring system functionality as efficiently as possible. Temporary fixes are avoided in favor of durable solutions that reduce the risk of repeat failures. With a focus on rapid response, clear communication, and dependable workmanship, Quality Comfort Pros helps homeowners and businesses regain peace of mind during urgent plumbing situations while protecting the integrity of their plumbing systems.

Frequently Asked Questions: Emergency Plumbing in Northern Michigan

How fast can you get to my home for a plumbing emergency?
 Response time depends on your location within our service area and technician availability at the time of your call. For active emergencies like burst pipes or flooding, we dispatch as quickly as possible. Calling directly at (989) 778-9270 gives us the fastest way to assess the situation and get someone moving toward you.

What should I do right now while I wait for the plumber?
 Shut off the main water supply to stop active water damage from getting worse. If the issue involves a sewer backup, avoid using any fixtures, toilets, or drains in the home. If there is any possibility of a gas line involvement, leave the property and call the gas company before calling us. Do not attempt to repair burst pipes yourself while water is actively flowing.

My pipe burst in a wall and I do not know where the main shutoff is. What do I do?
 The main shutoff is typically located in the basement near where the water line enters the home, in a utility room, or near the water meter. If you cannot find it quickly, the curb stop shutoff is located outside near the street and can be turned off with a water key. If you have neither accessible, call us immediately and keep the affected room clear to minimize damage while you wait.

Do you cover emergency calls across all of Northern Michigan or only Gaylord?
 We respond to emergency calls throughout our full service area including Gaylord, Petoskey, Charlevoix, Boyne City, Grayling, Mancelona, and surrounding communities. Response time increases with distance from Gaylord, but we do not limit emergency service to one area.

Will my insurance cover emergency plumbing repairs?
 Homeowner’s insurance often covers sudden and accidental damage from burst pipes or plumbing failures, but typically does not cover damage from slow leaks or deferred maintenance. Document the damage with photos before any cleanup begins. We can provide an invoice and written description of the failure that your insurance adjuster will need.

Can you handle both the emergency repair and any water damage on the same visit?
 We stabilize and repair the plumbing failure on the same visit. Water damage remediation such as drying out walls, flooring, or structural materials is a separate trade and we recommend contacting a licensed restoration company for that portion. Getting the plumbing fixed first is the right starting point so the damage does not continue while restoration happens.

24/7 Emergency Plumbing Services You Can Trust

Emergency Plumbing Services Checklist

  • Rapid response
  • Damage assessment
  • Leak control
  • System shutdown
  • Emergency repair
  • Pressure stabilization
  • Safety inspection
  • Final testing
Schedule Service
Call (989) 778-9270

Frequently Asked Questions

What qualifies as a plumbing emergency?

Burst pipes, major leaks, sewer backups, flooding, and loss of water service are considered plumbing emergencies.

Emergency calls are prioritized to provide the fastest possible response based on availability and severity.

Yes. Shutting off the main water supply can help limit damage until a technician arrives.

Quality Comfort Pros responds to emergency plumbing issues for both residential and light commercial properties.

Emergency services focus on stabilizing and repairing the issue properly to prevent repeat failures whenever possible.

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What Our Customers Are Saying:

Top rated
Quality Comfort Pros4.9
Based on 112 reviews
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Tom Kraut
2 days ago
They did a very professional job inspecting my furnace for winter. Including a work sheet detailing what was inspected.
Response from the owner:Thank you, Tom, for taking the time to share your feedback. We’re glad our team’s professionalism came through during your winter furnace inspection, and that the detailed inspection worksheet was helpful. If you’d like, please call us anytime to schedule a seasonal tune-up or set up ongoing service for your home’s plumbing and comfort systems.
Robert St.Clair
5 days ago
Timely, courteous and professional. My technician did a lot of rule out problems until the problem was found.
Response from the owner:Thank you, Robert, for taking the time to share your feedback. We’re glad our team arrived promptly, treated you with courtesy, and kept working through the troubleshooting until the root issue was identified, since professionalism and a fast response matter to us. If you ever need seasonal tune-ups or want to set up ongoing plumbing service, please give us a call.
Donald Homan
1 week ago
Nathan was personable and thorough. And completed the inspection to my satisfaction. He even pointed out things that needed attention..
Response from the owner:Thank you, Donald, for taking the time to share your feedback. We’re glad to hear Nathan was personable and thorough, completed the inspection to your satisfaction, and helped identify a few items that may need attention, and our professionalism is something we work hard to deliver on every visit. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing plumbing service.
Suzie Davis
2 weeks ago
An absolute wonderful company. Spencer showed up when he was supposed to (with a text and phone call saying he'd arrive in 15 minutes), he was very knowledgeable, friendly, and answered all of our questions. It was nice to finally find a company that checks all of the boxes. Only good things to say about Quality Comfort Pros.
Response from the owner:Thank you, Suzie, for the kind feedback and for choosing Quality Comfort Pros. We’re glad our fast response and professional plumbing service, including the arrival updates and clear answers to your questions, made the experience an easy one. If you ever need seasonal tune-ups or would like to set up ongoing service, please give us a call anytime.
Michael Thomson
2 weeks ago
Friendly and knowledgeable
Response from the owner:Thank you, Michael, for the kind feedback. We’re glad you found our team friendly and well-informed, and we aim to keep every plumbing visit professional with a fast response when you need help. If you’d like to schedule a seasonal tune-up or set up ongoing service, please give us a call.
John Wivell
2 weeks ago
Fast, competent, and fair prices.
Response from the owner:Thank you, John, for taking the time to share your feedback. We’re glad you appreciated our fast response, professional plumbing work, and fair pricing. If you ever need a seasonal tune-up or want to set up ongoing service, please give us a call.
Janis Kovall
2 weeks ago
We had a water heater installed. Replaced an 80 gallon with a 50 gallon tank. Josh was very professional and pleasant, and had the job done within a couple hours.
Response from the owner:Thank you, Janis, for taking the time to share your feedback. We’re glad the water heater replacement went smoothly and that our professionalism and fast response helped get everything wrapped up in just a couple of hours. If you’d like to schedule a seasonal tune-up or set up ongoing plumbing service, please give us a call.
Paul Pursley
2 weeks ago
Very professional!! Stand by their work! Great experience!
Response from the owner:Thank you, Paul, for sharing your feedback. We’re glad you had a great experience and that our professionalism and workmanship came through. If you ever need seasonal tune-ups or want to set up ongoing plumbing service, please give us a call.
Howard Kaplan
2 weeks ago
Response from the owner:Thank you, Howard, for taking the time to leave us a 5-star rating. We pride ourselves on professionalism and a fast response for plumbing repairs and service calls, and we’re glad your experience reflected that. If you ever need seasonal tune-ups or want to set up ongoing service, please give us a call.
Susan Marten
2 weeks ago
We needed to have yearly maintenance done on the furnace. Had no trouble reaching them and got an appointment in a very timely manner. Worker were very nice and did their jobs well. We will be doing business with them again.
Response from the owner:Thank you, Susan, for taking the time to share your feedback. We’re glad we could schedule your furnace maintenance quickly and that our team handled the visit with professionalism from start to finish. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service.
Dawn Beswick
2 weeks ago
Very knowledgeable and friendly. They were quick to respond, order what I needed and get the job done. Cleaned up well after work was complete. I would recommend
Response from the owner:Thank you, Dawn, for taking the time to share your feedback. We’re glad you appreciated our fast response and professionalism, from getting the right parts quickly to completing the job neatly. If you ever need seasonal tune-ups or would like to set up ongoing plumbing service, please give us a call.
Joy Volant
3 weeks ago
Operating a resort means ultimately the majority of your service calls are urgent as guests need to have water or A/C asap. This team does their very best to respond timely and with reliable technical expertise to address any urgent need we have. Highly recommend.
Response from the owner:Thank you, Joy, for your feedback and for trusting Quality Comfort Pros with urgent resort plumbing needs. We’re proud of our fast response and professionalism, and we’re glad our team’s technical know-how has helped keep your guests comfortable when it counts. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service so everything stays running smoothly.
Jan Palmbos
3 weeks ago
Nathan did a great job!
Response from the owner:Thank you, Jan, for the kind feedback. We’re glad Nathan took great care of your plumbing needs, and we pride ourselves on professionalism and getting things handled efficiently. If you ever need a seasonal tune-up or want to set up ongoing service, please give us a call.
Robyn Fragel
3 weeks ago
This company gives too-notch service. They are professional at every level; from an app that sends a photo of arriving technicians, to professionalism inside the home as well as when job is finished. They answered all questions thoroughly but in understanding manner. We are going to sign up for the program they have for scheduled furnace inspections, discounts & VIP service. We just moved to this community from Traverse Vity & this was our first experience with contractors here. Very impressed, Gaylord!! 🙌🏼🤭👏🏼
Response from the owner:Thank you, Robyn, for taking the time to share your feedback. We’re glad our professionalism, quick communication, and thorough answers made your first contractor experience in the area a great one, and we appreciate you choosing our maintenance program for scheduled furnace inspections and VIP savings. Please feel free to call us anytime to set up seasonal tune-ups or arrange ongoing plumbing and HVAC service.
James Flom
3 weeks ago
We have been customers for many years and are never disappointed in the service! The servicemen are always knowledgeable, respectful and prompt.
Response from the owner:Thank you, James, for sharing your feedback and for being a loyal customer for so many years. We’re grateful you continue to count on our professionalism, and we’re glad our team has been knowledgeable, courteous, and quick to respond. If you ever need seasonal tune-ups or want to set up ongoing plumbing service, please give us a call.
Wendy Wells
3 weeks ago
Knew what they were doing and were quick
Response from the owner:Thank you, Wendy, for sharing your feedback. We’re glad our team’s professionalism and quick, knowledgeable plumbing service made the experience smooth for you. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service.
Rebecca Newberry
4 weeks ago
Very nice young man, did a great job cleaning our furnace.
Response from the owner:Thank you, Rebecca, for taking the time to share your feedback. We’re glad our technician provided professional service and left your furnace thoroughly cleaned. If you’d like, please call us anytime to schedule seasonal tune-ups or set up ongoing maintenance.
Ben Marshall
4 weeks ago
Professional, conscientious work and great communication- highly recommended!
Response from the owner:Thank you, Ben, for taking the time to share your feedback. We’re glad you appreciated our professionalism and clear communication, and we work hard to respond quickly and keep you informed throughout the job. If you ever need a seasonal tune-up or want to set up ongoing plumbing service, please give us a call.
Melissa Hall
4 weeks ago
I called them today after realizing my furnace suddenly stopped working. They were here within an hour. It ended up being a nightmare and a bigger project that expected but Devin got the job done! He stayed after hours to ensure we would have heat tonight. Very professional and kind gentleman.
Response from the owner:Thank you, Melissa, for taking the time to share your feedback. We’re glad we could respond quickly when your furnace went down, and that Devin’s professionalism helped get the heat back on even with the larger-than-expected repair. If you’d like, please call us anytime to schedule a seasonal tune-up or set up ongoing service to help prevent surprise breakdowns.
OK Doak
4 weeks ago
Fast convenient service, with Quality installations and good people.
Response from the owner:Thank you, OK, for taking the time to share your feedback. We’re glad you noticed our fast response, convenient scheduling, and the care our team puts into every quality installation. If you ever need a seasonal tune-up or want to set up ongoing heating service, please give us a call.
Ross Hays
4 weeks ago
Experienced and professional technicians arrive the same day to fix my plumbing and heating emergency. Extremely satisfied.
Response from the owner:Thank you, Ross, for taking the time to share your feedback. We’re glad our professional team could respond quickly and handle your plumbing and heating emergency the same day. If you ever need a seasonal tune-up or want to set up ongoing service, please give us a call.
Jamie Hicks
4 weeks ago
We had a great experience with their team. Everyone has been professional, polite, explaining everything thoroughly. Provide pictures of the completed work and followed up with a phone call. Highly recommend Quality to others.
Response from the owner:Thank you, Jamie, for sharing your feedback and for recommending Quality Comfort Pros. We’re glad our professional team kept you informed, provided clear explanations, shared photos of the finished plumbing work, and followed up afterward, and our fast response is something we take pride in. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing service.
Jim Ottevaere
4 weeks ago
(1)Excellent response to my plumbing emergency. Highly confident and experienced. Honestly recommend. (2) Another plumbing problem. Needed an obsolete shower mixing valve assembly replaced. Estimated $600+ job. Plumber, Tim, was able to rebuild obsolete valve pack, on-site for less than half of estimated cost. What most impressed me was, he could have replaced the entire unit. I would have been satisfied to pay the estimated cost, being none the wiser. His integrity and skill was, "old school". An element of character often missing today. I am 84 years old. The elderly are often taken for granted. Most refreshing and much appreciated.
Response from the owner:Thank you, Jim, for your feedback and for recommending Quality Comfort Pros. We’re glad we could respond quickly to your plumbing emergency and that our professionalism and experience gave you confidence. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing plumbing service.
misnakeman
4 weeks ago
Called for service on my boiler furnace and air in the heater lines. They were very prompt about getting scheduled and it was nice to see a photo of the technician before they got here. It was a very transparent process. The cost was average for the area. Good customer service!
Response from the owner:Thank you for your feedback. We’re glad our fast response, clear scheduling, and technician photo made the process feel transparent, and that our team delivered helpful customer service at a fair local price. Please call us anytime for seasonal tune-ups or to set up ongoing plumbing and heating service.
james backenstose
4 weeks ago
Just had used your services last week. Wanted you to know I appreciated the quick response that Quality Pros showed me from the ease of scheduling to getting my job done in a very timely manner. Very impressed with your technician (Nathan) that completed my job. I look forward to using my future plumbing needs with Quality Pros from here on out. I would highly recommend Quality Pros to anyone. Thank you again Jim & Mary Backenstose (Gaylord)
Response from the owner:Thank you, James, for taking the time to share your feedback. We’re glad the scheduling was smooth, our fast response got everything handled promptly, and that Nathan delivered the professional service you expected. Please feel free to call us anytime for seasonal tune-ups or to set up ongoing plumbing service for your home.

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